The Dedicated Shipment Tracking Page is a customer-centric feature provided by the Shipment Tracking Plugin. It enhances the post-purchase experience by offering customers a centralized and user-friendly platform to track their shipments effectively.
* Below are the key points of this feature:
- Validate last 4 digits of the phone number associated with the order: To enhance security and protect customer privacy, the plugin may implement a validation mechanism. When customers access the Dedicated Shipment Tracking Page, they may be prompted to enter the last four digits of the phone number associated with their order. This additional step ensures that only the rightful owner of the order can access sensitive tracking information.
- Direct link for order tracking: The Dedicated Shipment Tracking Page provides customers with a direct link to access the tracking information for each order. With just one click, customers are redirected to the dedicated tracking page, where they can obtain a detailed view of their shipment’s journey and current status. Ex. :- https://wpdev.bitss.in/track/?order=#order_id#
- Show shipment info in “My Account -> Orders”: As soon as customers log in to their accounts on the e-commerce website, they can access the “Orders” section. The Shipment Tracking Plugin integrates seamlessly with this section to display relevant shipment information for each order. Customers can conveniently view the current status and tracking details of their shipments without the need to navigate away from the website.
- Show shipment info in “My Account -> Orders -> Order Detail”: On the individual order detail page, the plugin extends its functionality to present more comprehensive shipment information. This includes real-time tracking updates, expected delivery dates, courier details, and any relevant order notes. Customers can stay well-informed about their order’s progress and any changes in its status.
- Backend “Wp Admin -> WooCommerce -> Shipment Tracking -> Customer Tracking Options”