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Customer Features

  1. Dedicated Shipment Tracking Page: The plugin offers customers a dedicated and user-friendly tracking page to monitor the status and location of their shipments. Customers can access this page by clicking on a tracking link provided in their order confirmation email or through their user account on the e-commerce website. The page provides real-time tracking updates, expected delivery dates, courier details, and any relevant order notes.
  2. Shortcode for Shipment Tracking Widget: To enhance the tracking experience, the plugin supports a shortcode for a Shipment Tracking Widget. E-commerce website owners can place this widget on various pages to allow customers to track their shipments conveniently without leaving the current page.
  3. Email & SMS Notifications: Customers receive automated email and SMS notifications at key milestones of the shipping process. These notifications include order confirmation, package pickup, in-transit status, out for delivery updates, and delivery confirmation. These real-time notifications keep customers informed about their order’s progress, enhancing their overall shopping experience.
  4. Pincode Based Delivery Estimate Checker: The plugin includes a Pincode-based delivery estimate checker. Customers can input their delivery pincode during the checkout process, and the plugin provides an estimated delivery date based on the courier’s transit time and delivery capabilities to that specific location.
  5. Autofill City/State from Pincode: For a seamless checkout experience, the plugin supports autofilling the city and state fields based on the provided pincode during the order placement process. This feature saves customers time and ensures accurate shipping information.
  6. Courier Selection during Checkout: To offer customers flexibility in their shipping choices, the plugin enables them to select their preferred courier company during the checkout process. Customers can choose from the available shipping providers based on their delivery preferences and requirements.
  7. Display Shipment Weight during Checkout: The plugin displays the shipment weight on the checkout page, providing customers with transparency regarding the shipping cost calculation. Customers can see the weight of their packages and understand how it influences the final shipping charges.

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