Q1. How do I integrate Shiprocket with your plugin?
Integrating Shiprocket with our plugin is seamless. In the plugin settings, you can provide your Shiprocket API credentials and configure shipping options to begin using Shiprocket’s services.
Q2. Is Shiprocket the default shipping provider in your plugin?
Shiprocket is one of the supported shipping providers in our plugin. You can choose Shiprocket as the default shipping option or offer it alongside other providers.
Q3. Can I enable or disable Shiprocket as a shipping option in my store?
Yes, you have the flexibility to enable or disable Shiprocket as a shipping option based on your preferences.
Q4. What benefits does Shiprocket integration bring to my e-commerce business?
Shiprocket integration streamlines order fulfillment, offers multiple courier options, real-time tracking, and efficient shipping management, enhancing your customer experience.
Q5. How does the plugin utilize Shiprocket’s services for order fulfillment?
The plugin leverages Shiprocket’s API to retrieve shipping rates, generate labels, and provide tracking information for seamless order fulfillment.
Q6. Can customers track their shipments directly from Shiprocket using the plugin?
Yes, customers can easily track their shipments directly on Shiprocket’s platform using the tracking information provided by the plugin.
Q7. Are shipping rates from Shiprocket automatically calculated in the plugin during checkout?
Absolutely, the plugin fetches real-time shipping rates from Shiprocket based on order details and displays them to customers during checkout.
Q8. Is there an option to customize the display of Shiprocket’s shipping rates for customers?
Yes, you can customize the display of Shiprocket’s shipping rates, including adding markup, offering discounts, or showing estimated delivery dates.
Q9. Can I use my existing Shiprocket account or do I need to create a new one for the plugin?
You can use your existing Shiprocket account to integrate with our plugin, ensuring continuity in your shipping operations.
Q10. Is the plugin compatible with all Shiprocket features and services?
While the plugin offers robust integration, it’s recommended to review compatibility with specific Shiprocket features and services based on your requirements.
Q11. Does Shiprocket integration allow for automatic status updates and order tracking?
Yes, Shiprocket integration enables automatic order status updates and seamless order tracking, enhancing communication with customers.
Q12. How can I troubleshoot issues related to Shiprocket integration in your plugin?
Our support resources provide guidance on troubleshooting Shiprocket integration, ensuring a smooth experience for your e-commerce business.
Q13. Is there a limit to the number of orders that can be processed through Shiprocket using the plugin?
While there’s no strict limit, it’s advisable to ensure that your Shiprocket subscription aligns with your order volume for optimal performance.
Q14. Can I use Shiprocket’s COD (Cash on Delivery) option with your plugin?
Yes, you can utilize Shiprocket’s COD option through our plugin, offering flexible payment choices to your customers.
Q15. Is there a way to offer free shipping for specific products using Shiprocket and your plugin?
Absolutely, you can configure free shipping for specific products using Shiprocket’s services within our plugin settings.