Q1. What is the main function of your plugin?
Our plugin provides comprehensive shipment tracking and management capabilities for your e-commerce store.
Q2. How does the plugin enhance the tracking of shipments?
The plugin integrates with multiple shipping providers, offering real-time tracking updates, estimated delivery dates, and a dedicated shipment tracking page.
Q3. What shipping providers are supported by your plugin?
Our plugin supports Shiprocket, Shyplite, Nimbuspost, and Manual handling for shipment tracking.
Q4. Can I customize the shipment tracking page for my store’s branding?
Yes, you can customize the tracking page to reflect your store’s branding and maintain a consistent user experience.
Q5. How does the Estimated Delivery Date Checker feature work?
The Estimated Delivery Date Checker calculates and displays estimated delivery dates based on shipping provider data and other relevant factors.
Q6. Can I automate order status updates based on shipment status?
Yes, the plugin automatically syncs shipment status with order status, ensuring accurate tracking and order management.
Q7. Is it possible to add notes and comments to shipments for internal use?
Yes, you can add both private (for internal use) and customer-facing notes to shipments, enhancing order management and communication.
Q8. Does the plugin allow customers to select their preferred courier company during checkout?
Absolutely, our plugin empowers customers to choose their desired courier company for shipping, enhancing their flexibility.
Q9. Can I customize shipping methods and rates for different courier companies?
Yes, you can tailor shipping methods, rate types, prepaid and COD rates, and even offer free shipping based on your courier preferences.
Q10. Can customers see shipment weight during checkout?
Yes, customers can view the shipment weight during checkout, aiding transparency and informed decision-making.
Q11. How does the plugin ensure data security for tracking and customer information?
Our plugin employs robust security measures to safeguard sensitive tracking and customer data, preventing unauthorized access.
Q12. Is customer support available for assistance with the plugin’s features?
Absolutely, our dedicated customer support team is ready to assist you with any inquiries or challenges related to the plugin’s functionality.
Q13. Can I integrate the plugin with third-party tools or platforms for extended functionality?
Yes, our plugin is designed to integrate seamlessly with various third-party tools and platforms, enhancing its versatility.
Q14. Does the plugin offer reporting and analytics for shipment tracking data?
Yes, the plugin provides insightful reporting and analytics, enabling you to analyze shipment trends and make informed decisions.
Q15. Is there a limit to the number of shipments I can manage using the plugin?
While there’s no strict limit, it’s important to ensure your server resources align with your shipment volume for optimal performance.